Contact Us
Questions? A real person will answer.
Every message is read and answered by our team. If something isn’t right, let us know and we’ll fix it.
How we help
Straight answers, no runaround.
Send us a message and someone from our team will reply within 1 business day. Include your order number if you have it, and tell us what you’d like us to do. That’s usually all we need.
If your order arrived damaged, incorrect or in the wrong size, tell us and we’ll sort it out. In most cases you won’t need to send anything back.
Before you write
Two quick ways to get answers sooner.
1. Read our FAQ
Sizing, delivery times and order changes are all covered there, and most answers are a sentence long.
2. Track your order
Wondering where your parcel is? The tracking link in your dispatch email shows every step to your door, or you can use our [Track your order] page.
Where to reach us
We reply to every message within 1 business day (Monday to Friday, excluding public holidays).
Registered company
VK Commerce Group LLC
30 North Gould Street, Sheridan, Wyoming, 82801, United States
Please get in touch before sending anything back. Most sizing and damage issues can be fixed without a return, and if one is needed, we’ll send you the return details and instructions.
We’re always happy to help.
With Love,
The Laverdale Team